Privacy Policy

KVKK Information Notice · Last updated: 12 October 2026 · This English translation is provided for convenience; the Turkish text is the legally binding version.

1. Data controller

Data controller under the Turkish Personal Data Protection Law no. 6698 (KVKK): Oğuzhan Çakar — Kodecra Studio (sole proprietorship), Ahmet Taner Kışlalı Caddesi No:27 Avcılar/İSTANBUL, kuzarkonline@gmail.com.

2. What data do we collect?

Account details: username, email address, password (the password is stored only as an irreversible hash).
Game data: characters, items, in-game messages, feedback.
Game logs: for security, the prevention of cheating and fraud, and the review of player complaints, in-game chat and whisper messages, items picked up / dropped, trade, bazaar, merchant and Gold Bazaar transactions and login / logout times are recorded. Only the game administration sees these records; they are deleted automatically after 30 days.
Technical data: the IP address during connection (for security and the prevention of abuse).
Payment details: when purchasing Gold, your full name, phone number and email are passed to the payment institution PayTR. Card details are entered directly at PayTR; Kuzark neither sees nor stores card details.

3. Why do we process it?

To create and verify the account, provide the game, deliver purchased Gold, prevent cheating and fraud, answer support requests and meet legal obligations (invoices, accounting records). Legal grounds: the establishment and performance of a contract, legal obligation and legitimate interest (KVKK art. 5/2-c, ç, f).

4. Who do we share it with?

Your data is not sold. It is shared only as far as the service requires with the following parties: the payment institution (PayTR), the email delivery service (for confirmation emails), the server hosting provider (Türkiye) and legally authorised public bodies.

5. How long do we keep it?

Account data is kept for as long as the account is open. After an account deletion request the data is deleted within 30 days; payment records, however, are kept for 10 years as required by tax legislation.

6. Your rights

Under KVKK art. 11 you have the right to learn whether your data is processed, to request its correction or deletion, to object to the processing and to claim compensation for damage. For your requests you can write to kuzarkonline@gmail.com from the email address of your account; you will be answered within 30 days at the latest.

7. Cookies

kuzark.com does not use advertising cookies or third-party tracking cookies. On the account page only the browser's session storage is used to keep you logged in; it is cleared when the browser closes.

Visit statistics: To improve the site we count which pages and sections are viewed, which site the visitor came from and whether the download button was clicked. These records also contain your IP address: the site administration can see which pages were viewed from which IP address and whether the download button was clicked. If you choose Decline in the notice at the bottom of the site, your IP address is not recorded and is removed from that day's records; your visit is counted only with an irreversible anonymous digest that changes every day. The records are deleted after 180 days and are not shared with anyone.

If you consent: If you press "Accept" in the bar on the site, a random ID is stored in your browser so that your return visits can be recognised. If you press "Decline", this ID is not created and only the anonymous count described above takes place. To change your choice, simply delete kuzark.com's site data in your browser; the bar appears again.